Search Results for: Conducting Surveys I

Conducting Surveys III: Analyzing Data and Reporting Methods – Recorded Online Session

Tackling the job of conducting a survey for your library can be daunting. A systematic and quality-driven approach will yield results which can provide valuable information to decision-makers and stakeholders. This first in a three-part series of workshops on conducting surveys will demystify the survey process, from beginning to end of your project.
This third presentation of the three-part series addresses 1) questionnaire coding, data tracking, and data entry; 2) basics of analyses; and 3) reporting methods, including employing tables and graphs.

Download audio (MP3)
Subscribe via RSS
Subscribe via iTunes
Presentation Slides (SlideShare)
Video (SlideShare)
Links (Delicious)
Presenting Data in Meaningful and Interesting Ways
Surveys, Focus Groups & Observation
Codebook Example
Completed Survey Ready for Data Entry
Report Outline Example
Reporting Results Question by Question
Conducting Surveys I: Introduction and Questionnaire Design
Conducting Surveys II: Data Collection

Posted in Education & Training | Leave a comment

Conducting Surveys II: Data Collection

Tackling the job of conducting a survey for your library can be daunting. A systematic and quality-driven approach will yield results which can provide valuable information to decision-makers and stakeholders. This three-part series of workshops on conducting surveys will demystify the survey process, from beginning to end of your project.
This second workshop of the three-part series addresses 1) sampling and how to target your respondents; and 2) survey methods, including paper-and-pencil, face-to-face or telephone interviews, e-mail, and Internet, with a focus on written questionnaires and an online approach using SurveyMonkey.

Download audio (MP3)
Subscribe via RSS
Subscribe via iTunes
Links (Delicious)
Slides (SlideShare)
Video (SlideShare)

Conducting Surveys I: Introduction and Questionnaire Design
Conducting Surveys III: Analyzing Data and Reporting Methods

Posted in Education & Training | Leave a comment

Conducting Surveys I: Introduction and Questionnaire Design

Tackling the job of conducting a survey for your library can be daunting. A systematic and quality-driven approach will yield results which can provide valuable information to decision-makers and stakeholders. This first in a three-part series of workshops on conducting surveys will demystify the survey process, from beginning to end of your project.
This first workshop of the three-part series addresses 1) the reasons for conducting a survey; 2) issues in effective questionnaire design, data collection and analysis, and reporting; and 3) questionnaire design, especially measurement, question content, and structure, including examples.
To register for the rest of the workshops in the series, click on the workshop name:[obsolete link removed] Conducting Surveys II: Data Collection [obsolete link removed] Conducting Surveys III: Analyzing Data and Reporting Methods

Download audio (MP3)
Download video (WMV)
Subscribe (Audio RSS)
Presentation Slides (SlideShare)
Feedback Questionnaire (DOC)
Survey Question Bank (PDF)
Workshop Notes Resources (PDF)

Posted in Education & Training | Leave a comment

Free Webinars for July

The list of Webinars just gets longer and better every month! There’s a sparkling array to choose from on the Nebraska Library Commission’s Free Webinars list, including:

  • Nebraska Libraries Host Prime Time Family Reading Time
  • Successful Social media Programs at Your Library
  • Social Networking for Advocacy & Activism
  • 10 Social Media Tips & Secrets
  • Five Ways the iPad Can Entertain You
  • Return on Investment: The Business Case for Accessibility
  • Conducting Surveys III: Analyzing Data and Reporting Methods
  • Do More Great Work: How to Increase Your Time, Space, and Courage
  • The Administrator’s Guide to Organizing Marketing Webinars
  • OCLC Web Services
  • Let’s Get Social: Social Bookmarking
  • Building Trust and Transparency in Your Organization
  • Communication–Getting the Word Out: Does your audience hear what you mean?
  • Deploying Virtual Classrooms: Getting It Done & Doing It Right
  • Tech Talk with Michael Sauers
  • Is Your Career Taking Advantage of Your Strengths?
  • Look for a Job Using Online Sources
  • How to Make the Most of WebJunction
Posted in Education & Training | Leave a comment

Free Webinars in June

Webinars are “Bustin’ Out All Over!” Titles for this month include:

  • Power to the User: Interactive Online Reference Sources
  • Participating in the Creative Commons
  • Re-tooling Frontline Staff with E-government Resources
  • Now Hear This: Audiobooks A to Z
  • Conducting Surveys II: Data Collection
  • Improving Health Literacy in Your Community
  • Re-tooling Frontline Staff with E-government Resources
  • Articulate: So what do you do? Talk Up Your Value in 30 to 60 Seconds
  • Creating Inviting Low Cost Teen Spaces
  • Christian Fiction Book Buzz
  • Beyond Slideshows
  • Getting Started with a Social Media Plan
  • Managing Your Library’s Online Reputation
  • Tech Talk with Michael Sauers

Visit the Free Webinars list for program descriptions and registration info. And visit the list during the month, because I add things as I hear about them.
Thanks to our friend Jamie Marcus at the Wyoming State Library for compiling his list every month!

Posted in Education & Training | Leave a comment

Free Webinars for May

There a loooong list of great Webinars happening in May. Titles include:

     

  • 21st Century Digital Knowledge Management: The Changing Role of the Media Specialist With Classroom Technology
  •  

  • 24/7 Readers’ Advisory: Multichannel Delivery of Reading Recommendations
  • Accidental Leadership with George Needham
  •   

  • Archival 101: Dealing with Suppliers of Archival Products
  • Build Rapport With The Language of Influence
  • Cataloging with RDA: An Overview – Online Session
  • Collaborate with Wikis
  • Conducting Surveys I: Introduction and Questionnaire Design
  • Crime Fiction Past and Present 
  •  

  • Digital Photo Management for Libraries
  •    

  • Functional Requirements of Authority Data: FRAD
  •   

  • George and Joan on Successful Middle Management
  • Getting Your Resume Noticed
  • Grant Seeking Basics
  •   

  • Great Summer Reading Program Reads with Sally Snyder
  • Helping Your Patrons Help Themselves
  • Intro to Website Analytics
  • Mission Critical: Services to Spanish Speakers
  • Opportunity for All: The American Public Benefits from Library Internet Access
  • Reference: The Missing Link in Discovery
  •    

  • Tech Talk with Michael Sauers
  • Trends in Teen Lit: The Independent View
  •   

  • Understanding the New Discovery Landscape
  • Video in the Library: Trends and Best Practices

For more info and links to the programs, see the Free Webinars page on the Nebraska Library Commission Website.

Posted in Education & Training | Leave a comment

NCompass Live: Who are These People & Why are They in My Library? Using Empathy & UX to Understand Your Library Patrons

Find out ‘Who are These People & Why are They in My Library?’ and learn about ‘Using Empathy & UX to Understand Your Library Patrons’ on next week’s FREE NCompass Live webinar, on Wednesday, June 17 at 10:00am CT.

How often does your library make decisions about services offered without checking with library users first? Are library administrators or external agents making decisions on behalf of library patrons without understanding their needs? Are you puzzling over why some of your programs are poorly attended, or services under utilized? Do you sometimes feel like you are floundering in the dark, trying to make sense of patron behavior? Have you done usability testing, but need to go beyond that to learn even easier methods for assessing and improving library services? In this session we will discuss ways to know your users better through some powerful UX techniques like: creating user personas, diagramming user journey maps, conducting focus groups and surveys, field studies, and card sorting. This session, conducted by a librarian at a university and a UX professional from the private sector, will include demonstrations showcasing both qualitative and quantitative UX methods. Attendees will leave with ready models to put to work in their library.

Presenters: Jennifer DeJonghe, Reference and Instruction Librarian, Metropolitan State University; Rich Harrison, User Experience Consultant, Horizontal.

Upcoming NCompass Live shows:

  • June 24 – Pretty Sweet Tech – How to Leverage Online Learning to Build New Skills
  • July 15 – The Taming of the Site: Helping Users Find What They Need Where They Expect It

For more information, to register for NCompass Live, or to listen to recordings of past events, go to the NCompass Live webpage.

NCompass Live is broadcast live every Wednesday from 10am – 11am Central Time. Convert to your time zone on the Official U.S. Time website. The show is presented online using the GoToWebinar online meeting service. Before you attend a session, please see the NLC Online Sessions webpage for detailed information about GoToWebinar, including system requirements, firewall permissions, and equipment requirements for computer speakers and microphones.

Posted in Education & Training, Library Management, Public Relations | Tagged | Leave a comment

NCompass Live: Collecting Library User Feedback: Free! high tech and low tech options

Join us for the next NCompass Live, ‘Collecting Library User Feedback: Free! high tech and low tech options that will meet your needs’, on Wednesday, April 26, 10:00am – 11:00am CT.

In the context of the growing popularity of digital resources, declining reference and circulation transactions, and falling gate counts, collecting feedback about the unique needs and preferences of twenty-first century library users has never been more pertinent and important. But collecting that data can be expensive, especially for small libraries. This is particularly true in times of shrinking budgets.

Fortunately, there are plenty of free options when it comes to surveying your service population. Depending on your needs, you may choose a high tech option like Google Forms or a low tech option like a white marker board. Paul Meek Library at the University of Tennessee at Martin conducted user satisfaction surveys using both high tech and low tech options in the spring of 2016, the results of which were surprisingly similar.

In this presentation, we will discuss our experience conducting high tech and low tech (but all free!) surveys with an emphasis on the benefits and drawbacks of each to help you decide which option is best for your needs.

Presenters: Adam Clemons, Information Literacy Coordinator and Instruction Librarian; Jim Nance, Reference and Research Educator; Karen White, Outreach Librarian, Paul Meek Library, University of Tennessee at Martin.

Upcoming NCompass Live events:

  • May 3 – UNL Extension – The Learning Child – Co-Parenting for Successful Kids
  • May 17 – Binge Boxes, Boovie Bags, Book box binge, Makerspace Kits and more
  • May 24 – Ad Filters -The Case For and Against Installation on Public Computers

For more information, to register for NCompass Live, or to listen to recordings of past events, go to the NCompass Live webpage.

NCompass Live is broadcast live every Wednesday from 10am – 11am Central Time. Convert to your time zone on the Official U.S. Time website. The show is presented online using the GoToWebinar online meeting service. Before you attend a session, please see the NLC Online Sessions webpage for detailed information about GoToWebinar, including system requirements, firewall permissions, and equipment requirements for computer speakers and microphones.

Posted in Education & Training, Library Management | Leave a comment

Participate now in public library ebook research

Posting on behalf of Larra Clark, ALA representative to the Library Advisory Group and Associate Director of the ALA Program on America’s Libraries for the 21st Century :

The ALA, IMLS, COSLA and other library leaders are advisors on a national research effort studying the changing role of public libraries in the digital age, as well as the experiences and expectations of public library users. The Bill & Melinda Gates Foundation has funded the Pew Research Center’s Internet & American Life Project to conduct surveys and provide analysis related to reading and e-reading; the changing world of public library services and the choices public libraries must make; and a typology of who does – and does not – use public libraries. As many of you know, Pew is a national leader in this kind of research, and their reputation and reach are high and wide – and the Project is interested in learning about the work and opinions of public librarians. We believe this effort will provide the kind of data-based information public libraries are demanding to proactively meet changing community needs and advocate for the future.

And, like all research efforts, it can’t happen without you. The first major report in this series was just released and examined the “rise of e-reading” and how people find and consume long-form digital content. That report is available online at libraries.pewinternet.org.

The next report in this research series will look specifically at people’s experiences in public libraries, especially their use of e-books and other digital services. To inform this research, Pew is supplementing its usual nationally representative phone surveys with two online surveys to draw out the deeper, richer stories behind the data:

1.     The first survey is targeted at librarians and other people who work at public libraries that lend e-books. We’d like your input; please take the survey!! It is available here: http://libraries.pewinternet.org/participate/survey/e-book-lenders and takes about 15 minutes. To log in, please use your preferred email address as your username; the password is PEWLIBS.

2.     The second survey is for patrons who check out e-books from their local public library. It is available here: http://libraries.pewinternet.org/participate/survey/e-book-borrowers. It also takes about 15 minutes. This survey is not password protected.

Pew has created a brief message (available below) that you can share via your website, e-newsletters, social media and other dissemination methods, as well as a flyer and code that can be used to embed the survey on your library’s website. To get the Web code and/or flyer, please contact Kathryn Zickuhr at kzickuhr@pewinternet.org.

The surveys will be live April 16 through May 18, and the next report will be available this summer. Lee Rainie, director of the Pew Research Center’s Internet & American Life Project, will provide an update on the Pew library research on Sunday, June 24, at the ALA Annual Conference in Anaheim.

Thank you in advance for your participation in and support of this effort!

Patron message template:

Have you ever checked out an e-book from your public library?

The Pew Research Center’s Internet & American Life Project, a non-profit research organization in Washington, DC, is conducting an online survey of public library patrons who borrow e-books. If you have checked out or downloaded e-books from a public library, please consider taking Pew Internet’s survey, available at the link below. All responses will be confidential, although your answers may be quoted anonymously in a future report. The survey should take about 15 minutes.

To take the survey, visit: http://libraries.pewinternet.org/participate/survey/e-book-borrowers

The Pew Internet Project will also be doing broader surveys of public library patrons general, as well as people (including non-library-users) who own e-readers or tablet computers. If you want to participate in those, you can sign up to be notified of future surveys here.

To learn more about the Pew Internet Project’s research on e-reading and public libraries, which is entirely free and available to the public, visit libraries.pewinternet.org.

Posted in Books & Reading, Technology | Leave a comment

Privatization of Public Libraries – Good or Bad?

I’m passing along a request I received from Colorado’s Library Research Service, where they keep up on important issues for libraries by conducting quick surveys on their website.
“Recently, the New York Times published an article about the privatization of public libraries http://nyti.ms/9b94Ai. This article described the trend in some communities to turn over the management of public libraries to private organizations. In response to this article, library staff engaged in spirited online discussions about whether libraries should be privatized. Taking notice of these discussions, Library Research Service at the Colorado State Library has launched a new 60-Second Survey to get your opinions about privatization.
Do you think privatization is a good option for libraries? How would it impact library collections, services, staff, and patrons? Tell us what you think. Take the survey here: http://surveys.lrs.org/respond.php?sid=165.”

Posted in General, Library Management | Leave a comment