NCompass Live: Transforming Library Staff Learning Through Technology Skills Assessments

Learn about technology skills assessments that you can modify to fit your library’s needs on next week’s NCompass Live webinar, ‘Transforming Library Staff Learning Through Technology Skills Assessments’, on Wednesday, June 14, at 10am CT.

Technology skills assessments are tools used by supervisors and managers to gauge competency in key subject matter areas. These assessments can be powerful tools for identifying common skills gaps, allowing libraries to make objective decisions on how best to close those gaps. Even more concerning is that frequently these technology skills gaps are related to proficiencies in areas with large impact to your organization, such as cybersecurity and cloud computing, making these gaps detrimental if unaddressed. By utilizing technology skills assessments, libraries are able to take factual data into account when deciding how to best train their staff.

We conducted pre-training technology skills assessments for library staff in several libraries, identifying the common gaps of knowledge among staff members. We then provided free training, and followed up by conducting post-training technology skills assessments to ensure that staff increased their knowledge. Staff reported that they felt more comfortable helping patrons and students with their technology issues, and supervisors reported that they had more confidence in their staff’s ability to both use technology and assist patrons and students with their technology needs.

In this session, we will provide attendees with a sample technology skills assessment that you can modify to fit your needs. We will also provide a list of resources for free technology training. In addition, you’ll learn how to conduct the post-training technology skills assessment, and how to determine if more training is needed.

Presenters: Regina Burgess, Director of Professional Development, Panhandle Library Access Network, Inc. and Diana Silveira, Novare Library Services.

Upcoming NCompass Live shows:

  • June 21 – Nebraska Public Library Laws: Chapter 51 and Beyond
  • June 28 – Pretty Sweet Tech: Secure Computers For Public Use
  • July 5 – One Book for Nebraska Kids & Teens 2023
  • July 12 – A Library Centennial Celebration in Photos and Memories
  • July 19 – Nebraska Open Meetings Act: 2023 Overview and Updates
  • July 26 – Pretty Sweet Tech: Internet Filtering For E-Rate CIPA Compliance And Cybersecurity

To register for an NCompass Live show, or to listen to recordings of past shows, go to the NCompass Live webpage.

NCompass Live is broadcast live every Wednesday from 10am – 11am Central Time. Convert to your time zone on the Official U.S. Time website.

The show is presented online using the GoTo Webinar online meeting service. Before you attend a session, please see the NLC Online Sessions webpage for detailed information about GoTo Webinar, including system requirements, firewall permissions, and equipment requirements for computer speakers and microphones.

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