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Monthly Archives: August 2017
Public Library Survey Tip No. 6
Today marks the end of the Bibliostat tip series. We will focus on the federal question of capturing and reporting the number of Wi-Fi sessions your library has in the reporting period (your fiscal year). The idea behind this is that communities may lack areas providing free Wi-Fi, and the local public library often fills that gap. The difficulty lies with how to accurately capture this data, especially in smaller libraries that lack full time IT tech support. Real time technical solutions do exist, but for most these aren’t practical. Today I’ll offer you a simple potential solution to more accurately capture a representative sample of who is using your Wi-Fi. As most of you know, data for the public library survey is sometimes estimated from captured data from an “average week”. In other words, you take a representative sample during a typical time period (e.g. for the number of library visitors you count everyone during a week in the spring, summer, fall, and winter) and then you do a bit of math to get the reported annual figures.
So the question really is how you more accurately get this sample for Wi-Fi uses? And what about the kids in the parking lot that are using your Wi-Fi? Some libraries have taken to following people around to see if they have a laptop, tablet, or smartphone, and then recording that data (called an “observation estimate”), but who really wants to do that (and it might be more than a bit creepy depending on the circumstances). So here is another option. If you have an android or apple device (e.g. smartphone) capturing these representative samples just got a little easier and a little more accurate, but it does take a bit of work during your sample time period. First, you need to get an app that tells you what devices are connected to your Wi-Fi at a particular point in time. You could search the App Store (Apple) or the Play Store (Android) at length for network scanners or terms such as who is using my Wi-Fi, but I’ll give you a couple of apps that are available for free and work fairly well. These are Fing and EZ Net Scan. In no way am I endorsing these over others; these are just two examples. You should try some out and see what might fit your needs. Downloading these apps offers you the ability, when you are connected to the library Wi-Fi, to see all the other devices that are connected to the same Wi-Fi network. So ideally you would start at a particular point in time, write down the IP addresses for the connected devices, and then re-scan every so often (say every 15-30 minutes) to see if any new devices are connected, or if a device drops connections. Once you collect the data during the sample time period, you just do your math to get an annual figure. Worst case scenario is that you capture data for a typical day and then multiply by the number of days in a year you are open. Better case is that you take a sample for a defined time period, such as a typical day during each of the four seasons (spring, summer, winter, and fall). Shaka.
Posted in General, Information Resources, Library Management, Uncategorized
Tagged Bibliostat, Public library survey
1 Comment
NLC Staff: Meet Jan Jolliffe
Meet Jan Jolliffe who is the new System Director for the Western Library System.
Jan was born in Corsicana, Texas and is a graduate of Corsicana High School. Jan then attended the University of Houston in London, study abroad program, and was able to travel throughout Europe and Great Britain studying French, Literature, and Architecture. After earning a Bachelor of Arts in Anthropology from Southern Methodist University in Dallas, she was en route to Peru to become an archaeologist but she opted for marriage and children instead. In 1990 she began working towards her MLS Degree at Texas Woman’s University in Denton while she was expecting her first child. She still has the signed poetry book given to her by one of her first children’s literature professors. She completed her degree in 1993. She found her way to librarianship by applying the same principle that brought her to anthropology, a desire to work in the community with cultural groups; a librarian could offer a great deal to all age groups and sectors.
As a young girl, Jan attended James L. Collins Catholic School in Corsicana which had its own thriving library. She read the Little House books and all the classic children’s titles. One of the first books that captured her heart was Charlie and The Chocolate Factory. Her teacher read this book aloud to the class and from that time on, Jan was a captive library user. As a librarian, Jan has read Charlie and the Chocolate Factory many times and has used it for several book club discussions. As an adult reader, she lists the authors Philippa Gregory, Alison Weir, and Diana Gabaldon as some of her favorite authors. Because she shares a birthday (June 6th) with Cynthia Rylant, and YA Authors Sara Dessen and V.C. Andrews, those are also favorites. Her favorite genre is historical fiction and will read anything history related regarding London and Europe. Jan describes a perfect day as one that is stormy outside while she reads inside next to a fireplace in a comfortable chair.
Jan has worked in various jobs from the library at Frito Lay to small publics and very large school districts in the states of Texas and Washington. Jan credits her director at Ennis, Texas Independent School District, Kay Weathers, for teaching her the nuts and bolts of librarianship. In 2010, Jan moved back to Texas and was contemplating Law School. She took paralegal courses for 2 years and volunteered for an Immigration and Bankruptcy Attorney at El Centro Community College in Dallas. This got her a position at L.G. Pinkston High School, a school with a Law Magnet Program, and later transferred to Skyline High School with 4,500 students.
Book Face Friday photo – Jan Jolliffe
How did Jan get to Nebraska? When she was 17 years old, she visited Scottsbluff with Pat Jolliffe, a dashing young pilot from Scottsbluff that she met at age 16, when he had attended flight school in Corsicana where his uncle was an aeronautics instructor. She knew that Scottsbluff was where she wanted to live when she saw the Wildcat Hills. Thirty-two years after their first meeting they reconnected, Jan and Pat were married this past December. She says she knows this is where she was always meant to be. As she says: “this area called my name.” Of course, she misses her family and friends who are still in Texas and also misses the euphemisms, most especially y’all which is properly, all y’all.
When Jan isn’t working in a library she enjoys tennis and is learning to play golf. She has 2 grandchildren and they are a big part of her life. She describes herself as an artsy-crafty person and loves to create photography books because they document history. She enjoys traveling and looks forward to someday returning to that Edwardian era home that doubled as her college/dorm in Maida Vale, west London.
Jan says the best thing about working in in a library is the relationships that you make with the people, not just the ones you work with but also with the patrons you serve. It can be babies through the older generation, and when you make connections, they’re for life. When you work in a library it’s always a new day, no two days are the same. It’s amazing you get paid to do this, it’s not a real job, it’s more of a lifestyle, it’s who you are. Welcome to Nebraska Jan!
