Magic Tricks and Maintenance: Helping the Public Learn Technology

Presented by Jessamyn West
We’ll discuss the digital divide and the library’s position as the safety net tech support provider for Americans. Jessamyn West will discuss some of her successes and failures in running technology instruction classes in both library and non-library contexts.

Jessamyn’s presentation and links can all be found @ Unfortunately, there were significant problems with the recording so a video of this session is not available.

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