Closing Keynote: An American Library Horror Story with a Happy Ending

Presented by Julie Hildebrand
Learn about how the Independence Public Library went from a budget shortfall in 2009, which threatened the library with closure, to winning the Best Small Library in America Award in 2012.  Follow along as we share the experience of  how we dug ourselves out of a grave of debt and implemented innovative ideas which allowed us to breathe new life into our library.
Topics covered briefly will include: Advocacy, Continuing Education, Customer Service, Friends of the Library, Funding, Grant Writing,     Library Board, Leadership, Partnerships, Programs/Classes, Public Relations & Technology
I will also share a number of readily available resources that we use which have contributed to our success.

Audio: Julie Hildebrand - Closing Keynote: An American Library Horror Story with a Happy Ending

http://www.slideshare.net/juliehildebrand/an-american-library-horror-story-with-a-happy-ending

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