NCompass Live: The Taming of the Site: Helping Users Find What They Need Where They Expect It

Learn how to help your users find what they need on your library website on next week’s FREE NCompass Live webinar, ‘The Taming of the Site: Helping Users Find What They Need Where They Expect It’ on Wednesday, July 15 at 10:00am CT.

Helping users find the need-to-know information on a library website can be difficult, especially if the site’s structure itself confuses them or leads them to unexpected places. A library site may start small but grow larger and more unwieldy every year until users are lost in a maze of disconnected, outdated, or even missing pages. In this episode, you’ll find out how to update your site’s information architecture (IA) and simplify your navigational structure. You’ll also learn how identifying content owners makes content clean-up easier to finish and simpler to maintain. We’ll walk through steps to make sure your IA informs site navigation in a way that leads users the way they need to go. We’ll also discuss how to identify important content and distill it in a way that helps users get what they need without becoming frustrated. After this episode, you’ll be able to help users easily find what they need and make sure it’s still relevant when they get there!

Presenter: Jessica D. Gilbert Redman, Online Resources & Services Librarian, School of Medicine & Health Sciences Library Resources, University of North Dakota.

Upcoming NCompass Live shows:

  • July 22 – Creating Accessible Materials for Library Instruction
  • July 29 – Pretty Sweet Tech – Technology vs. Human Values: How To Take Control
  • Aug. 5 – The Kreutz Bennett Donor-Advised Fund: Grants to Nebraska’s Small-Town Public Libraries
  • Aug. 19 – Drive-Thru User Testing

For more information, to register for NCompass Live, or to listen to recordings of past events, go to the NCompass Live webpage.

NCompass Live is broadcast live every Wednesday from 10am – 11am Central Time. Convert to your time zone on the Official U.S. Time website. The show is presented online using the GoToWebinar online meeting service. Before you attend a session, please see the NLC Online Sessions webpage for detailed information about GoToWebinar, including system requirements, firewall permissions, and equipment requirements for computer speakers and microphones.

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