Author Archives: John Felton

Compare Libraries with Wolfram Alpha

If you haven’t investigated the Wolfram Alpha application, here’s something that might make it worth road-testing. The Wolfram Alpha team calls their tool a “computational knowledge engine,” and that is probably the best description of the application. This morning I discovered a blog post of theirs about using the app to compare libraries. I was both impressed and annoyed that I hadn’t already thought of using it this way.

So, I tried comparing two Nebraska public libraries serving similar-sized populations by just entering the names of both libraries in the search box. The result was comparative data from the latest published IMLS survey (2010) using elements like collection size, circulations, expenditures, staff size, etc. What a quick way to compare two institutions! When you have a few minutes, give this tool a try. You can even try it on such mobile devices as the iPhone, iPad, Andoid smart phones, the nook, or the kindle fire.

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National Day of Civic Hacking June 1 & 2

All you techies get ready for the first National Day of Civic Hacking that will occur on June 1 and 2, 2013. The goal is to bring together citizens, government agencies, and private sector organizations to use technology for the purpose of improving our communities. The challenge is to create tools using publicly-released data that will make innovative use of that data for practical purposes.

The Institute of Museum and Library Services (IMLS) is participating in this effort by encouraging citizens to create tools that will allow people to use public library data in new and useful ways. Read the IMLS press release at http://bit.ly/13HRQuT.

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OCLC Launches Library Spotlight

I just read about an interesting and Free service to help promote your library. OCLC has launched Library Spotlight, a service that uses data about your library from the WorldCat Registry to make it easier for people to find your location and contact information. Learn more about it at http://bit.ly/ZANX9Y.

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iMap Libraries Project: You Can Help

iMapLibraries is a joint project by Florida State University researchers, the American Library Association (ALA), and the Chief Officers of State Library Associations (COSLA).  Funded by an IMLS National Leadership Grant, the goal of this project is to empower local librarians, with development of more precise planning tools, to better serve diverse customer markets within their local community.

The project website (www.imaplibraries.org) has a mapping tool that displays the location of the 16,808 library outlets in the 50 states based on the IMLS 2010 public library dataset.  The majority of the libraries are already mapped correctly but an estimated 10 – 20% of the library branches are probably mapped incorrectly.  The project leaders want to engage local librarians in correcting any mis-mapped libraries.

You can help in this effort by going to the mapping tool page (http://imaplibraries.org/maps.html) to view your library and check whether the location of your library is correct. Instructions are provided explaining how to either verify or correct the location, which should take less than a minute to perform in most instances.   The requested passcode on the website is simply the two-letter abbreviation for your state.

Thanks for your help!

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Public Libraries Survey Due in Two Weeks

Just a reminder that the required Public Library Statistical Survey for 2011-2012 is due on Friday, February 15th. That’s just two weeks from today and as I write this, 68% of Nebraska’s public libraries have not yet submitted a report. If you need some guidance in completing your report, please check out the Data Services web page at http://nlc.nebraska.gov/stats/bibliostatcollect.aspx. There you will find a “Tip Sheet,” instructions for finding data on Overdrive holdings and usage, full survey instructions, data element definitions, and a blank copy of the survey for use in collecting your statistics before going online.

And, of course, you can also contact me via phone or email for any questions you have about the report. Thanks! -John Felton-

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IMLS 2010 Public Library Survey Results Announced

Today the Institute of Museum and Library Services (IMLS) released the 2010 Public Libraries in the United States Survey, an analysis of the most comprehensive annual data collection of U.S. public library statistics. Nationally, public libraries have seen reductions in operating revenue, service hours, and staffing. Numbers for circulation, program attendance, and computer use continue to trend upward.

In 2010, there were 8,951 public libraries in the 50 states and the District of Columbia with 17,078 public library branches and bookmobiles. These libraries served 297.6 million people throughout the United States, a number that is equivalent to 96.4 percent of the total U.S. population. “Public libraries in America continue as strong anchors for their communities, valued by the people they serve and striving to meet the changing needs of their service populations,” said IMLS Director Susan Hildreth. “The survey reports decreasing levels of state and federal funding for public libraries, with local support providing a greater portion of funding than ever before.”

“Trends to watch,” continued Hildreth, “include public libraries increasing the number of non-print materials in their collections; offering more access to computers and computer resources; providing more public programs; and diversifying collections, including increasing numbers of e-books. Public libraries continue to be an essential service for the nation’s children. The study finds that attendance at children’s programs reached 60.50 million and circulation of children’s materials increased 28.3 percent over the last ten years.”

Highlights from the Report

 Public Library Services and Operations

Public libraries offered 3.75 million programs to the public in FY 2010, which amounts to an average of at least one program a day for every library system in the country. The majority of these programs (61.5%) are designed for children. Attendance at programs has continued to rise, indicating an increased demand for these services.

Public libraries circulated 2.46 billion materials in FY 2010, the highest circulation in 10 years, representing a continued increasing trend. Circulation of children’s materials has increased by 28.3 percent in the last 10 years and comprises over one-third of all materials circulated in public libraries.

• The composition of public library collections has changed dramatically in recent years. While books in print continue to dominate the physical portion of the collection, making up 87.1 percent of the total in FY 2010, the share of non-print materials, including audio and video materials and electronic books, has increased. The number of e-books has tripled since FY 2003. In FY 2010, there were 18.50 million e-books available for circulation.

• Public access computer use continued to be one of the fastest growing services in public libraries. In FY 2010, public libraries reported a computer use rate of more than one use for every five visits to the library. Public libraries have responded to demand by increasing access, doubling the number of public computers in the past 10 years.

• Physical visits to libraries decreased 1.1 percent in 2010. (Note: the survey does not collect data on online visits or transactions of public libraries.)  Physical visits remain strong with an overall 10-year increase of 32.7 percent from FY2001-FY2010. On average, Americans visited a public library 5.3 times per year, a ten-year increase of 21.7 percent.

Public Library Resources

• Public libraries had $11.3 billion in revenue in FY 2010, a decrease of 3.5 percent from FY 2009, after adjusting for inflation. Although local governments have generally been the largest source of revenue for public libraries, they have had to take on an even larger role as state support declined over 10 years.

Public libraries reported operating expenditures of $10.77 billion dollars in FY 2010, the first decrease since FY 2001. Although expenditures across all U.S. public libraries were $36.18 per capita, per-capita expenditures varied greatly by state, with spending as low as $15.99 and as high as $67.78.

Public Library Workforce

• The recession has had an impact on the public library workforce, which has decreased by 6,385 Full Time Equivalent (FTE) staff since FY 2008, a decrease of 3.9 percent. Staff-related expenditures were $7.21 billion, 67.0 percent of public library expenses in FY 2010.

• Librarians made up one-third of all library staff. Although the majority of these librarians hold a Master’s degree in Library Science from a program accredited by the American Library Association (ALA-MLS), only half of all libraries reported having a librarian with an ALA-MLS on staff.

A copy of the FY 2010 Public Library Survey can be accessed online at: http://www.imls.gov/research/public_libraries_in_the_us_fy_2010_report.aspx

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Pew Internet Releases New Report on Library Services

The Pew Internet & American Life Project released a report today about “Library Services in the Digital Age.” In general, they discovered that the majority of respondents are aware of and value established library services, such as book lending, reference service, public access computers, and children’s reading programs.

A smaller, but substantial percentage of respondents were also in favor of newer services, such as online research service, app-based access to library materials, the ability to try out new technologies at the library, and kiosk-style lending devices. But, only 22% of those surveyed said that they know about all or most of the services libraries provide. So, it appears that there is still a significant need for libraries to promote what they offer to the public.

For more details, you can read the report at http://libraries.pewinternet.org/2013/01/22/Library-services/

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The “Consider It Done” Department

Last month I attended a conference in Nashville, Tennessee, where I stayed at a Gaylord hotel (now owned by Marriott). I was impressed by what they call their “Consider It Done” service. Every hotel employee is expected to (and empowered to) respond to guest requests and follow through until they know that the request has been fulfilled and that the customer is satisfied with the result. They even have a “Consider It Done” button on the phones in each guest room and have a staff position titled “Consider It Done Agent.”

This comprehensive approach to customer service is an example of what libraries can learn from the private sector about being responsive to our users. What practices do you use in your library to make sure that your customers receive excellent service?

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Census Bureau Releases New Web Tool

The U.S. Census Bureau launched a new web application today called, “Easy Stats,” a tool designed to make statistics easier to access. It provides selected demographic and economic statistics from the American Community Survey (ACS) and allows searching by geography down to the local level. You can road test the new app at http://www.census.gov/easystats/. The Census Bureau has also updated the popular QuickFacts site with the new ACS statistics, making it easier to find data about a city, county, or state.

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ARSL Needs Assessment Survey

If you are a small or rural library, the Association of Rural & Small Libraries (ARSL) is asking for your participation in a 10 – 15 minute survey. Results will be posted on the ARSL website early next year. Here’s a link for more information: http://arsl.info/2012/11/do-you-work-in-a-small-or-rural-library/.

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Public Libraries Survey 2011-2012 Opens Today

The annual Public Library Statistical Survey for FY 2011-2012 has been released for online submission. Log into your library’s survey form by going to http://collect.btol.com. The due date for this survey is February 15, 2013. For instructions and tips for completing the survey go to the Library Data Services page at http://nlc.nebraska.gov/stats/BibliostatCollect.aspx.

Background:  Every year the Nebraska Library Commission, along with state library agencies from all other states and U.S. territories, collects statistics through the Public Library Survey.  There are almost 90 shared data elements in this survey that are used to analyze and compare public library service in the U.S.  In Nebraska, these data, along with some state-wide information, are gathered through an online survey instrument known as Bibliostat™ Collect.  Submission of this survey is required to become eligible for the public library accreditation program and for state aid to public libraries.

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Pew Report on Younger Americans’ Reading Habits

A new report from the Pew Internet & American Life Project focuses this time on the reading and library habits of Americans in the 16 – 29 age group. It is now available online at http://libraries.pewinternet.org/2012/10/23/younger-americans-reading-and-library-habits/.

Highlights: 83% of those in the studied age group read a book and 60% of Americans under age 30 used the library in the past year.  About 75% read a book in print format, 19% read an e-book, and 11% listened to an audiobook. Among those who read e-books, people under the age of 30 are more likely to read them on a cell phone (41%) or a computer (55%) than on an e-book reader.

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Public Libraries Survey for FY 2012 Coming Soon!

Yes, it’s fall and that means it is the season for the annual Public Libraries Survey for fiscal year 2011-2012. The survey will be available for data submission on Tuesday, November 13, 2012 and will be due by Friday, February 15, 2013. As usual, statistics will be collected online through the Bibliostat Collect application, available at collect.btol.com. Your user name and password are the same as last year, but we will be sending you a reminder with your login information soon.

There are always a few changes to the federal data elements, so it’s a good idea to check the resources we’ve posted on the  Library Data Services page of the NLC website. Here you’ll find a new “Tip Sheet” to help in completing the survey, along with full instructions, definitions of data elements, a list of changes, a blank survey, and a guide to counting your Overdrive circulation. Any questions about the survey can be directed to John Felton.

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NCES Academic Libraries Survey: Coming Soon!

Every two years the National Center for Education Statistics collects basic statistical data from college and university libraries. That will happen again in Fall 2012 with the launch of the web survey. The general plan is as follows:

October 2012: Each academic library director will receive a letter containing a registration certificate that shows a User ID and password for the library. The director will be asked to indicate a “key holder” who will use those codes to enter the library’s data.

November 6, 2012 – to February 26, 2013: The Web collection application will be available at http://surveys.nces.ed.gov/libraries/als.

As soon as possible after the data collection period ends, 2012 data will be available in the NCES Compare Academic Libraries Web Tool. That tool is available now, using 2010 data at http://nces.ed.gov/surveys/libraries/academic.asp.

A few months later, summary reports (First Look and Supplemental Tables) will be posted on the NCES Web site. That report will contain tables describing academic libraries. The tables present results by various groupings, such as enrollment size and Carnegie category. A print-only copy of the ALS 2012 form and instructions is posted on the NCES Web site at

http://nces.ed.gov/surveys/libraries/AcaRRQuestDefs.asp. Also on that site is a description of changes from the 2008 form to the 2010 form.

The Advisory Committee of academic librarians works with the ALA Office for Research and Statistics to assist NCES with the Academic Libraries Survey. The Office for Research and Statistics Web page has links to all survey materials, a podcast that goes over the survey and the responsibilities of each state’s Library Representative, a list of the NCES Library Representatives in each state, and a roster of the survey Advisory Committee at

http://www.ala.org/ala/aboutala/offices/ors/natlctrforedstats/index.cfm.

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Stats Available from 2010-2011 Library Survey

The results of the Nebraska Public Libraries Survey for 2011 are now available for downloading from the Library Commission website. Point your browser at http://nlc.nebraska.gov/stats/statlist.aspx and you will be able to access an Excel workbook with 3 worksheets sorted by city, library name, and legal service area population. The raw data is also available in comma-delimited format (.csv). You can also find this information from the Nebraska Library Commission home page by searching for Nebraska Libraries > Statistics > Public Library Statistical Data.

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Library Planning: Growth in Programs Significant

While analyzing statistics recently, I discovered that in the past five fiscal years (2007 – 2011), the number of programs offered by Nebraska public libraries has increased by 24.4% and attendance has risen 22.2%. During the same period circulation increased a total of 5%, but actually declined very slightly the past two years.

When I saw these figures, I was reminded of a column by John Berry in the June 19, 2012 issue of Library Journal that carried the title, “The Programming Explosion.” Berry points out the tremendous increase in public library programs and the wide variety of subjects being addressed, using San Diego County Library as an example. This trend, he suggests, is transforming many public libraries into genuine community centers and attracting more people to become regular customers of their local library.

So, what does this have to do with planning? Well, I believe this trend indicates that library directors, staff, and trustees planning for the future should pay particular attention to the programming needs in their community. What is happening in the village, the city, or the county that suggests a programming topic? Will traditional library programs, such as story times and summer reading fill the bill, or is there a need to add courses on topics like digital literacy, language instruction, understanding E-government, or job-searching techniques?

This is just part of a larger discussion about the role of your public library in the future of your community that needs to be part of the planning process.

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Cool Library Infographic

It seems infographics are all the rage these days. You see them (both good & bad) all over the web and in publications like Wired, Time, Newsweek,  the New York Times, USA Today, and others. Well, you can see a fine example of a data visualization being used for library advocacy at this site: http://www.ala.org/research/plftas/2011_2012/weatheringthestorm. It’s based on data from the 2011-2012 Public Library Funding & Technology Access Study I wrote about earlier on this blog. Take a look! It is cleverly executed.

 

 

 

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2012 Public Library Funding & Technology Access Study Released

ALA has presented the results of the 2011-2012 Public Library Funding & Technology Access Study, which show that public libraries continue to serve a crucial role in bridging the digital divide for all citizens. The survey also shows that despite 57% of respondents reporting flat or decreased budgets, 90% of libraries offer formal or informal technology assistance to library users. You can read more about the study at http://www.ala.org/news/pr?id=10795.

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Digest of Education Statistics for 2011 Available

The 2011 Digest of Education Statistics was released last week by the National Center for Education Statistics (NCES). This publication is a compendium of data from several sources, including the results of surveys from NCES. It contains information on such topics as the number of schools and colleges, teachers, school enrollments, and graduates. You can find the complete document at http://nces.ed.gov/programs/digest/d11/.

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Pew Internet Survey of Twitter Use

The Pew Research Center has found that as of February 2012, 15% of adult internet users are also Twitter users. For African-Americans who are online,  28% use Twitter.  And Twenty-six percent of internet users ages 18-29 (Millennials) use Twitter, which is almost double the rate for the 30-49 age group. You can see the full report in pdf format at http://bit.ly/JwicGM.

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