Category Archives: Information Resources

WASHINGTON, May 4, 2016 — The United States Department of Transportation’s National Highway Traffic Safety Administration is expanding and accelerating the recall of Takata air bag inflators. The decision follows the agency’s confirmation of the root cause behind the inflators’ propensity to rupture. Ruptures of the Takata inflators have been tied to ten deaths and more than 100 injuries in the United States.

Under the Amended Consent Order issued to Takata this week, the company is required to make a series of safety defect decisions that will support vehicle manufacturer recall campaigns of an additional estimated 35-40 million inflators, adding to the already 28.8 million inflators previously recalled. These expansions are planned to take place in phases between May 2016 and December 2019. The expansions mean that all Takata ammonium nitrate-based propellant driver and passenger frontal air bag inflators without a chemical drying agent, also known as a desiccant, will be recalled.

“Today’s action is a significant step in the U.S. Department of Transportation’s aggressive oversight of Takata on behalf of drivers and passengers across America,” said Transportation Secretary Anthony Foxx. “The acceleration of this recall is based on scientific evidence and will protect all Americans from air bag inflators that may become unsafe.”

The five recall phases are based on prioritization of risk, determined by the age of the inflators and exposure to high humidity and fluctuating high temperatures that accelerate the degradation of the chemical propellant.

“NHTSA’s aggressive actions in 2015 means this recall is already a year ahead of where it would have been if the agency had waited for this research,” said NHTSA Administrator Mark Rosekind. “As a result, all of the most dangerous inflators responsible for the deaths and injuries are already under recall.”

NHTSA and its independent expert reviewed the findings of three independent investigations into the Takata air bag ruptures and confirmed the findings on the root cause of inflator ruptures. A combination of time, environmental moisture and fluctuating high temperatures contribute to the degradation of the ammonium nitrate propellant in the inflators. Such degradation can cause the propellant to burn too quickly, rupturing the inflator module and sending shrapnel through the air bag and into the vehicle occupants.

“The science clearly shows that these inflators become unsafe over time, faster when exposed to humidity and variations of temperature,” Rosekind added. “This recall schedule ensures the inflators will be recalled and replaced before they become dangerous, giving vehicle owners sufficient time to have them replaced before they pose a danger to vehicle occupants. NHTSA will continue to evaluate all available research and will act quickly to protect safety.”

NHTSA will also consult with affected vehicle manufacturers before revising the Coordinated Remedy Order that governs the accelerated program to obtain and install replacement inflators. The Coordinated Remedy Program will continue to ensure that replacement inflators will be made available to highest-risk vehicles first. The revised Coordinated Remedy Program, to be announced this summer, will detail the updated vehicle prioritization schedule and the schedule by which manufacturers are required to procure sufficient supply of replacement parts to conduct the required recall repairs.

This is the largest and most complex safety recall in U.S. history. Under the Coordinated Remedy Program, NHTSA and manufacturers have committed to seek a 100 percent recall completion rate.

“Everyone plays a role in making sure that this recall is completed quickly and safely, including manufacturers, suppliers and vehicle owners themselves,” Rosekind said. “People who receive notification that there is a remedy available for their vehicle should act immediately to have their inflator fixed. All vehicle owners should regularly check SaferCar.gov for information about any open safety recall on their vehicle and what they can do to have it fixed free of charge.”

The recall expansion does not include inflators that include a chemical desiccant that absorbs moisture. There have been no reported ruptures of the desiccated inflators due to propellant degradation. Under the Amended Consent Order, Takata is required to redirect its research toward the safety of the desiccated inflators. Absent proof that the desiccated inflators are safe, Takata will be required to recall them under the November 2015 Consent Order.

In 2015, NHTSA imposed the largest civil penalty in its history for Takata’s violations of the Motor Vehicle Safety Act, and for the first time used its authority to accelerate recall repairs to millions of affected vehicles. NHTSA also appointed an Independent Monitor to assess, track and report the company’s compliance with the Consent Order and to oversee the Coordinated Remedy Program.

Consumers can find complete information about the Takata air bag inflator recall here.

• May 2016 amendment to Takata consent order
• NHTSA expert report on the root cause of Takata inflator ruptures
• Fact Sheet: May 2016 Takata Recall Expansion
• Fact Sheet: NHTSA Actions to Accelerate the Takata Remedy
• Fact Sheet: Takata Recall History and Key Terms

Stay connected with NHTSA: Search for open recalls with VIN look up | Download the Safercar Mobile App for Apple or Android devices | Receive recall alerts by email | Visit us on Facebook.com/NHTSA | Follow us on Twitter.com/NHTSAgov | Watch 5-Star Safety Ratings crash tests on YouTube.com/USDOTNHTSA | SaferCar.gov

Reprinted from NHTSA (National Highway Traffic Safety Administration).

The Internal Revenue Service issued a warning yesterday that scammers may try using the April 18 tax deadline to prey on hard-working taxpayers by impersonating the IRS and others with fake phone calls and emails. Even after the tax deadline passes, taxpayers should know the telltale signs of a scam and tips to protect themselves from a variety of phone scams and phishing emails.

“We’ve seen continuing activity in these scams throughout the filing season,” said IRS Commissioner John Koskinen. “As the tax deadline nears, these criminals may try and trick honest taxpayers over the phone or via email, and people should remain vigilant. After the tax deadline, watch out for these scammers promising a refund or threatening you with an unexpected tax bill.”

These scam artists frequently masquerade as being from the IRS, a tax company and sometimes even a state revenue department. By email, they try enticing people to click on links on official-looking messages containing questions related to their tax refund. Report these emails to phishing@irs.gov. By phone, many scammers use threats to intimidate and bully people into paying a tax bill. They may even threaten to arrest, deport or revoke the driver’s license of their victim if they don’t get the money.

Variations of these scams can be seen nationwide, and it’s more important than ever to be cautious with providing personal or financial information. As part of the effort to protect taxpayers, the IRS has teamed up with state revenue departments and the tax industry to make sure taxpayers understand the dangers to their personal and financial data as part of the “Taxes. Security.Together” campaign.  Some examples of the varied tactics seen this year are:

• Soliciting W-2 information from payroll and human resources professionals–IR-2016-34
• “Verifying” tax return information over the phone–IR-2016-40
• Pretending to be from the tax preparation industry–IR-2016-28

There are some important reminders for taxpayers nationwide about these schemes:

Watch Out for Threatening Phone Calls

Beware of scammers making unsolicited calls claiming to be IRS officials. They demand that the victim pay a bogus tax bill. They con the victim into sending cash, usually through a prepaid debit card or wire transfer. They may also leave “urgent” callback requests through phone “robo-calls,” or via a phishing email.

Scammers often alter caller ID numbers to make it look like the IRS or another agency is calling. The callers use IRS titles and fake badge numbers to appear legitimate. They may use the victim’s name, address and other personal information to make the call sound official.

The IRS Will Never:

• Call to demand immediate payment over the phone, nor will the agency call about taxes owed without first having mailed you a bill.
• Threaten to immediately bring in local police or other law-enforcement groups to have you arrested for not paying.
• Demand that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.
• Require you to use a specific payment method for your taxes, such as a prepaid debit card.
• Ask for credit or debit card numbers over the phone.

If you get a phone call from someone claiming to be from the IRS and asking for money and you don’t owe taxes, here’s what you should do:

• Do not give out any information. Hang up immediately.
• Contact TIGTA to report the call. Use their “IRS Impersonation Scam Reporting” web page or call 800-366-4484.
• Report it to the Federal Trade Commission. Use the “FTC Complaint Assistant” on FTC.gov. Please add “IRS Telephone Scam” in the notes.
• If you think you might owe taxes, call the IRS directly at 1-800-829-1040.

Avoid e-mail phishing attempts

There has been a surge in e-mail scams this year that appear to be from a tax agency or a tax software company.

Never reply to emails, texts or pop-up messages asking for your personal, tax or financial information. One common trick by criminals is to impersonate a business such as your financial institution, tax software provider or the IRS, asking you to update your account and providing a link. For small business, these schemes may try impersonating a company leader and request payroll and human resource information for employees in your company. Never click on links even if they seem to be from organizations you trust. Go directly to the organization’s website.

And if it sounds too good to be true, it probably is. If you see an email that says ‘You won a free cruise’ or ‘The IRS has a refund waiting for you,’ odds are high that it is a phishing attempt looking to get your personal information.

If you get a ‘phishing’ email, remember this important advice:

• Don’t reply to the message.
• Don’t give out your personal or financial information.
• Forward the email to phishing@irs.gov. Then delete it.
• Don’t open any attachments or click on any links. They may have malicious code that will infect your computer.

More information on how to report phishing or phone scams is available on IRS.gov.

Additional IRS Resources:

• www.irs.gov/identitytheft
• Fact Sheet 2016-1, IRS, States and Tax Industry Combat Identity Theft and Refund Fraud on Many Fronts
• Fact Sheet 2016-2, IRS, States and Tax Industry Urge Taxpayers to Join the Effort to Combat Identity Theft
• Fact Sheet 2016-3, IRS Identity Theft Victim Assistance: How It Works
• Fact Sheet 2016-4, How New Identity Security Changes May Affect Taxpayers for 2016