Our Reference Department is Twitter-pated

Ever wonder what sorts of questions are fielded by the Commission’s reference staff? Well, now you can find out in near-real-time. Just head on over to http://twitter.com/NLC_Reference and as questions are answered, they’ll be posted to the reference department’s Twitter account. (Questions that contain information that identify the patron will not be posted to protect patron confidentiality.) Sorry, answers will not be supplied 😉 For example, here’s the five most recent questions: View RSS feed About Twitter:
Twitter is a new popular “micro-blogging” application in which members post the answer to “What are you doing now?” in 140 characters or less. Those answers can be posted via client software, the Web, IM, or SMS (text messaging). Not everyone is sure yet what the point of Twitter is but it’s is getting tons of buzz online right now, especially in the library world. For a more interactive view of what’s happening with Twitter check out Twittervision. You are not required to sign up for Twitter to keep track of a Twitter user but if you want to contribute a free account is necessary.