Surveys, Focus Groups & Observation, or How to find out stuff from people in your community
Okay, so the best way to find out something is to ask someone. But what’s the best way to ask so that you get an answer to the question that you meant to ask and not to the question they thought that you asked? Join Kathryn Brockmeier, Nebraska Library Commission Research Analyst, for some tips and techniques for getting the information you need.
Download (MP3) Subscribe (RSS) Presentation Links Presentation Slides Customer Focused Library Research Methods Toolkit An Overview of Focus Group Methodology Resources Feedback Questionnaire
