Join us for next week’s NCompass Live, “Tech Tuesdays: Taking Time to Teach Technology to Technophobes”, on Wednesday, Dec. 16, 10:00-11:00 am Central Time.
Do you find it difficult to spend sufficient time with patrons and their technology questions? L.E. Phillips Memorial Public Library in Eau Claire, Wisconsin, has adopted a program called “Tech Tuesdays” that allows staff to spend more time with patron’s technology questions. We offer informal walk-in hours to answer patron’s questions about their personal devices, such as e-readers, tablets, laptops and smartphones. Topics include how to load e-books, apps and music onto devices and basic computer and internet search skills. We don’t claim to have all the answers, but we offer the time and resources to work with patrons to solve their technology issues. This session will address branding, marketing, promotion of the program and service models seen at other public libraries such as workshops, appointments and working with partners to provide technology instruction outside of the library. We will also share our challenges, successes and the immediate response we’ve received from our patrons.
Presenters: Jennifer Cook and Peter Rudrud, L.E. Phillips Memorial Public Library, Eau Claire, WI.
Upcoming NCompass Live events:
- Dec. 23 – Best New Teen Books of 2015
- Dec. 30 – Library Improvement Grants Information Session
- Jan. 6, 2016 – Best New Children’s Books of 2015
- Jan. 13, 2016 – Riding the Range from Your Armchair
- Jan. 20, 2016 – Moving to Windows 10
- Jan. 27, 2016 – One Book, One School, One Community – Experiences with all-school reads
For more information, to register for NCompass Live, or to listen to recordings of past events, go to the NCompass Live webpage.
NCompass Live is broadcast live every Wednesday from 10am – 11am Central Time. Convert to your time zone on the Official U.S. Time website. The show is presented online using the GoToWebinar online meeting service. Before you attend a session, please see the NLC Online Sessions webpage for detailed information about GoToWebinar, including system requirements, firewall permissions, and equipment requirements for computer speakers and microphones.