NCompass Live: Managing the Device Deluge – Training and Supporting Staff

NCompass live smallJoin us for next week’s NCompass Live, “Managing the Device Deluge – Training and Supporting Staff”, on Wednesday, July 8, 10:00-11:00 am Central Time.

Librarians have always taught the public how to use the tools that serve their information needs, but now there’s an ever-changing variety of personal devices that patrons use to access our services. How do front-line staff with self-taught or very basic knowledge of technology stay savvy about the latest and hottest gadgets? How do we train non-technical staff to effectively troubleshoot and train our patrons on using their own gadgets? By discussing her recent Library Journal article, Jennifer Koerber will offer suggestions and resources to train and support your library staff.

Presenter: Jennifer Koerber, Public Instruction Curriculum Development Coordinator, Boston Public Library.

Upcoming NCompass Live events:

  • July 15 – Integrate Those Desktop Skills with Online Classes
  • July 22 – From the Basement to the West Wing: The Talking Book & Braille Service’s New Space
  • Aug. 19 – Meeting the Unique Needs of Teens

For more information, to register for NCompass Live, or to listen to recordings of past events, go to the NCompass Live webpage.

NCompass Live is broadcast live every Wednesday from 10am – 11am Central Time. Convert to your time zone on the Official U.S. Time website. The show is presented online using the GoToWebinar online meeting service. Before you attend a session, please see the NLC Online Sessions webpage for detailed information about GoToWebinar, including system requirements, firewall permissions, and equipment requirements for computer speakers and microphones.

 

 

 

 

 

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