NCompass Live: Customer Service Means Convenience

NCompass live small Join us for the next NCompass Live: “Customer Service Means Convenience”, on Wednesday, April 10, 10:00am – 11:00am CT. Description:  Research shows that library users opt for convenience. Books nearer the door circulate more, and books from middle shelves circulate more than those from top or bottom shelves. Laura Johnson, Continuing Education Coordinator at the Nebraska Library Commission, will discuss how we can streamline the library user experience and offer services that speed up, remove uncertainty, and are present at point-of-need. Upcoming NCompass Live events:
  • April 17 – Easing Information Anxiety: Teaching Information Literacy Strategies and Skills for College Readiness
  • April 24 – Tech Talk with Michael Sauers: Web Tools to Make You Look Cool!
  • May 1 – What does a successful internship look like?
For more information, to register for NCompass Live, or to listen to recordings of past events, go to the NCompass Live webpage. NCompass Live is broadcast live every Wednesday from 10am – 11am Central Time. Convert to your time zone on the Official U.S. Time website. The show is presented online using the GoToWebinar online meeting service. Before you attend a session, please see the NLC Online Sessions webpage for detailed information about GoToWebinar, including system requirements, firewall permissions, and equipment requirements for computer speakers and microphones.
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